zxqjmvβ’ Β· Shipping Policy
Follow your order's journey.
From preparation to delivery.
Last updated: October 9, 2026
Preparation
Orders normally take 2β4 business days to prepare after payment confirmation and required checks. Busy promotional periods, holidays, or unusually high demand may extend preparation to 5 business days. Business days exclude weekends and applicable public holidays. Daily support hours do not make fulfillment a seven-day service.
Standard U.S. Transit
For supported U.S. destinations, standard carrier transit is estimated at 10β15 business days after dispatch. Add preparation time when considering the overall journey. Estimates are not guaranteed dates; weather, holidays, customs, remote locations, or carrier disruptions can affect arrival.
Services, Destinations, and Charges
Checkout displays available services and shipping fees before payment. Support for P.O. boxes, APO/FPO addresses, territories, and destinations outside the United States depends on available delivery options. If no service is offered for an address, delivery may be unavailable.
Fulfillment Origin
Inventory and destination determine the fulfillment location. Orders can be sent by designated fulfillment partners, and the parcel origin may differ from our registered business address. Items in one order may travel separately with different tracking references.
Shipment Updates
Available tracking information is sent to the checkout email after dispatch. Label creation may precede the first scan. Carrier choice varies with the order and destination. Contact us for extended tracking inactivity or a substantial delay.
Address Accuracy
Check the recipient name, complete address, unit number, postal code, and contact details before ordering. Ask promptly for corrections; changes are not guaranteed once preparation begins. Customer-supplied address errors that require a returned parcel to be sent again may result in reasonable reshipping costs.
Missing or Delivered Parcels
For a missing parcel, provide the order number and tracking reference. For a delivery scan without receipt, check nearby delivery locations and appropriate household or building contacts. We will review unresolved cases with the relevant provider; a delivery scan does not automatically close the matter. Confirmed transit loss will receive an appropriate remedy.
Arrival Problems
Report damage, defects, missing items, incorrect goods, or a material mismatch promptly, preferably within 7 calendar days. Send an explanation and relevant photographs of the goods, packaging, and label. A confirmed error attributable to us is resolved without additional costs caused by that error. Mandatory consumer rights remain unaffected.
Import Charges
Where international delivery is available, authorities or carriers may impose duties, import taxes, or brokerage charges. The recipient generally pays these unless checkout expressly includes them. Review the applicable checkout information before ordering.
Business and Contact Information
- Brand
- zxqjmvβ’
- Company
- Chengdu Tianqi Technology Co., Ltd.
- Owner
- Ao Xiong
- Business Address
- Room 10, 10th Floor, Unit 2, Building 2, No. 1, Section 1, Huafu Avenue, Huayang, Tianfu New Area, Chengdu, Sichuan, China
- Website
- zxqjmv.com
- service@zxqjmv.com
- Telephone
- 028-85140380
- Customer Service Hours
- 8:00 AM β 10:00 PM Daily
Please obtain return instructions before sending merchandise. This business address is not automatically the approved return destination.